Terms Of Service
This Terms of Service (“Terms”) has been last updated on 06/05/2023.
1. General Terms
These Terms create a binding agreement between you and/or your representatives (collectively, “You”, “Your” and “User”) and M/S. INTELLIPIPE IFSC PRIVATE LIMITED, a private company incorporated under provisions of the Companies Act, 2013, and having its registered office at Unit No 701, Signature, 7th Fl, Block 13B, Zone 1, GIFT SEZ, Gandhinagar, Gujarat-382355 (“Company”, “We”, “Us” and “Our”).
These Terms will govern Your use of https://eazydata.ai/, including any other website, as well as media channel, mobile website or mobile application related, linked or other connected thereto (“Platform”), which is owned by Us, and subsequently the use of Services as available to You through Our Platform.
2. Definitions
“Account” means any accounts or instances created by the User or on User’s behalf for access to the Platform and use of the Services.
“Company” shall have the meaning ascribed to it in clause 1.1 of these Terms.
“Feedback” means feedback, innovations or suggestions sent by You regarding the attributes, performance or features of Our Platform.
“Platform” shall have the meaning ascribed to it in clause 1.2 of these Terms.
“Service” means pipeline cleaning services and other ancillary services, more particularly described under clause 4 of these Terms.
“Terms” shall have the meaning ascribed to it hereinabove.
“User” shall have the meaning ascribed to it in clause 1.1 of these Terms.
3. Acknowledgment
These Terms are made in consonance with the (Indian) Information Technology Act, 2000 read with applicable rules; General Data Protection Regulation, 2016, The California Consumer Privacy Act of 2018, and the applicable laws of UAE, Qatar, and Saudi Arabia.
The User’s access to the Platform and use of the Service is conditioned on acceptance of and compliance with these Terms. These Terms apply to all Users who access Our Platform and/or use Our Services.
For the User to accept these Terms, the User shall
- be of majority age (i.e., 18 years of age and above or as may be the age of majority in Your jurisdiction); and
- not already be restricted by Us from using Our Platform and Services.
You can accept these Terms by clicking on “I AGREE” or by actually availing Our Service. In the case that You do not accept these Terms, You shall not avail Our Services as provided through Our Platform.
Access to the Platform and use of the Service is also conditioned on the Users acceptance of and compliance with the Privacy Policy of the Company available at https://eazydata.ai/privacy.
These Terms are subject to modifications, at Our sole and absolute discretion. Further, We may from time to time formulate new policies for availing all or any of the Services. The most current version of these Terms will supersede all previous versions.
4. Description of Services
Our Platform is a SaaS application, accessible via web and APIs. We are engaged in providing the following services (collectively, “Services”):
- Do It Yourself: We aim at providing services related to data pipelines. A data pipeline downloads data from a source, cleans it and uploads it to the destination on an automated schedule.
- Easy Collaboration: We aim to analyze and manage the data pipelines for the Users and ancillary services related thereto.
The Company shall offer the aforementioned Services in the form of subscription model and as per the terms available at Annexure here under.
The User hereby agrees and acknowledges that We reserve the right to modify, remove or rename Our Services at Our sole discretion.
5. Services Updates
The Services may, at any time, temporarily be unavailable due to scheduled downtime for upgrades and maintenance, any technical faults or interruptions, User’s geographical location, or prohibitions/restrictions under applicable law or policy in which case the Company shall use commercially reasonable endeavors to notify the User in advance.
Notwithstanding anything to the contrary contained elsewhere, the Company shall not be liable for unavailability of the Services caused by circumstances beyond its reasonable control, such as, but not limited to, acts of God, acts of government, acts of terror or civil unrest, or any reason as stipulated in clause 5.1 of these Terms.
6. User Accounts
We believe in providing simple and easy access to Our Services. The Platform is offering multiple types of Services as provided under clause 4 of these Terms.
The Do It Yourself Services (as provided through the Free Account and its terms available at Annexure hereunder) are easily accessible without a subscription and does not involve sharing any payment details. However, for any additional services on the Do It Yourself Services and for the procurement of Easy Collaboration services (collectively referred to as “Paid Services” and which basically refers to the services offered though Do It Yourself And Easy Collaboration Account as per its terms available at Annexure hereunder), the User shall be subject to the terms as provided under Annexure hereunder.
To access any of the Paid Services, You can sign-up by using the online sign-up process available at https://app.eazydata.ai/pricing. After taking all the relevant information from You, We will register and create an Account on the Platform for Your access to the Platform and to avail and use the Services.
Pursuant to the creation of an Account, We will provide a User ID along with a one-time password (“Credentials”) to You for Your access to the Platform and Services provided thereof.
When the User creates an Account, the User must provide information that is accurate, complete, and current at all times. Further, the User shall be obligated to share only such information which it is lawfully authorized to disclose. In the event that the User provides any information which
- is inaccurate, incomplete, or not updated; and/or
- is not authorized to disclose, it shall constitute a breach of these Terms.
In the event of a breach of these Terms in the manner stipulated under clause 6.5 of these Terms, the Company reserves the right to
- suspend Your access to the Platform and the Services provided thereof;
- immediately terminate Your Account; and/or
- report You to law enforcement authorities or initiate necessary legal actions / appropriate legal proceedings against You in accordance with the applicable laws.
User will be provided with only one (1) Account that will be in Users’ name.
The User will not disclose the Credentials to any third party. Further, the User is solely responsible for safeguarding the Credentials to access the Platform and use the Services and for any activities or actions under the User’s Account.
The User must notify the Company immediately upon becoming aware of any breach of security or unauthorized use of the Account.
The User hereby expressly consents to receive communications and newsletters from the Company by SMS, e-mails, phone calls, in-app notifications or any other means. You can restrict such communications and newsletters only by de-registering Your Account.
Any person who is Our competitor and a representative of Our competitors (in any capacity) is not allowed to access or use the Services in any case.
You can always choose to terminate Your Account in the manner specified in https://app.eazydata.ai/pricing. Once You terminate Your Account, You shall cease to have access to any of Our Services through the Platform.
7. Charges and Payment
For the purposes of availing the Paid Services, the User will be liable to pay such fees as specified in Our pricing plan available at https://app.eazydata.ai/pricing and pursuant to the terms specified in Annexure hereunder. The pricing plan shall be subject to modification which shall be promptly communicated to the User.
8. Intellectual Property
The Platform and its original content, including but not limited to all source code, databases, functionality, software, any information related to the Services, website designs, audio, video, text, photographs, and graphics, excluding any content provided by the User or other users (“Content”) and the trademarks, service marks, and logos contained therein (“Marks”) are owned or controlled by Us or licensed to Us, and are protected by copyright and trademark laws and various other intellectual property rights, unfair competition laws and other applicable national and international laws and conventions and the same shall remain the exclusive property of the Company and its licensors.
The Company cannot and does not guarantee or warrant that files available for downloading through the Platform will be free of infection by software viruses or other harmful computer code, files or programs.
The User agrees and acknowledges that the unauthorized use of the Content may violate copyright, trademark, and other applicable laws and shall cause irreplaceable damage to the Company. Therefore, the Company shall have right to initiate any proceedings or any other process under applicable law which is available to it and the same shall be in addition to recovery of damages for such unauthorized use of the Content.
The Content shall not be reverse-engineered, disassembled, decompiled, reproduced, transcribed, stored in a retrieval system, translated into any language or computer language, re-transmitted in any form or by any means (electronic, mechanical, photo-reproduction, recordation or otherwise), resold or redistributed for any commercial purpose whatsoever, without Our express prior written permission.
9. Restriction on Use
The User shall not
- license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share or otherwise commercially exploit or make the Platform and the Services provided thereof available to any third-party;
- modify, adapt, or hack the Platform or otherwise attempt to gain or gain unauthorized access to the Platform and the Services provided thereof or related systems or networks;
- violate any law or regulation in connection with the Platform;
- use the Platform to store or process any content that infringes upon any person’s intellectual property rights or is unlawful, racist, hateful, abusive, libelous, obscene, or discriminatory; or “crawl,” “scrape,” or “spider” any page, data, or portion of or relating to the Platform (through use of manual or automated means); and/or
- use the Platform and the Services provided thereof for any other purpose not reasonably intended by the Company.
The User agrees to access the Platform and use the Services solely for its own benefit, and not for the purpose of resale or other transfer or disposition to, or use by or for the benefit of, any other person or entity.
The User agrees not to use, transfer, distribute, or dispose of any information contained on the Platform in any manner that could compete with the Company’s Service.
The User shall not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, modify, upload to, create derivative works from, transmit, or in any way exploit any part of the Platform and/or its Content.
Modification of the Content and/or Trademarks would be a violation of the copyrights and other proprietary rights of the Company. Further, the User may not offer any part of or the whole Platform and the Services provided thereof for sale or distribute it for monetary considerations or otherwise over any other medium including but not limited to television, radio broadcast, any other website on the Internet.
The Platform and the Content contained therein shall not be used to construct a database of any kind. Further, the Content on the Platform shall not be stored (in its entirety or any part) in databases for access by any third party or distributed to any third party.
The User shall not use the Platform and the Services provided thereof for any illegal purpose or in any manner inconsistent with these Terms. The User will not use the Platform or the Content contained therein in unsolicited mailings or spam material.
The Company reserves the right, but shall not be obligated, to:
- monitor the Platform for violations of these Terms;
- take appropriate legal action against anyone who, at its sole discretion, violates the applicable law or these Terms, including without limitation, reporting such User to law enforcement authorities;
- refuse, restrict access to, limit the availability of, or disable the access of the Platform and any Services or any portion thereof without any liability and at its sole discretion;
- remove from the Platform or otherwise disable all files and content that are excessive in size or are in any way burdensome to the Company’s systems without any limitation, notice, or liability and at its sole discretion; and
- manage the Platform in a manner designed to protect the Company’s rights and property and to facilitate the proper functioning of the Platform.
10. License
The User acquires absolutely no rights or licenses in or to the Platform and materials contained within the Platform other than the limited, non-commercial, revocable, personal, non-sub-licensable, non-transferable, non-exclusive right to utilize the Platform in accordance with these Terms.
In the event that the User chooses to download any content from the Platform, the User must do so in accordance with these Terms and such download is licensed to the User by the Company only for the User’s own use in accordance with these Terms and does not transfer any other rights to the User.
11. Feedback
If the User submits suggestions, feedbacks, ideas, comments, questions, or posts any information through the Platform (“Feedback”), the User agrees to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, transferable, sub-licensable, worldwide right and license to use, reproduce, disclose, sub-license, distribute, modify and exploit such Feedback without restriction.
12. Confidentiality
To the extent that the User receives or possesses any non-public information from the Company that is confidential or, given the nature of the information or circumstances surrounding its disclosure, reasonably should be considered to be confidential, such information is “Confidential Information” and must be handled according to these Terms.
The User may not use Confidential Information except in connection with the access to the Platform and the Services provided thereof as permitted under these Terms or as separately authorized in a signed writing by the Company.
The User agrees to not disclose Confidential Information after the cessation of usage of the Services through the Platform and/or after these Terms otherwise no longer apply. The User will take all reasonable measures to avoid disclosure or unauthorized use of Confidential Information.
If the Company permits the User to use its Platform and the Services provided thereof, the User agrees that information provided relating to the Platform and the Services is Confidential Information, and the User specifically agrees, in addition to the other requirements set forth in these Terms, to not:
- access and use the Platform and/or the Service for benchmarking or performance testing or to publicly disseminate performance information or analysis from any source relating to the Platform and/or the Services;
- modify or create derivative works of the Platform and/or the Service thereof or remove any product identification, proprietary, copyright or other notices contained in the Platform and/or the Services; or
- allow any other individual to access the Platform or use the Service.
13. Third Party Applications
You acknowledge that the Company’s Services integrate with certain third-party applications ("Third-Party Application(s)") and that access and use of the Third-Party Applications may require acceptance of terms of service and privacy policies applicable to such Third-Party Applications ("Third-Party Terms").
The User is responsible for reading and understanding the Third-Party Terms before accessing or using any Third-Party Application. The User acknowledges and agrees that the Company is not liable for any Third-Party Applications.
While the Company will try to provide the User with advance notice, whenever reasonably possible, the User acknowledges and agrees that the Company may, at any time, at its sole discretion and without any notice to the User, suspend, restrict or disable access to or remove from Services, any Third-Party Application, without any liability to the User, including without limitation for any loss of profits, revenue, data, goodwill or other intangible losses.
14. Privacy Policy
By using the Platform, You agree to be bound by Our Privacy Policy, available at https://eazydata.ai/privacy, which is deemed to be incorporated into these Terms.
Please be advised that the Platform is hosted in the United States of America or in such country as have specifically opted by you (“Host Nation”). If You access the Platform from any other region of the world with laws or other requirements governing personal data collection, use, or disclosure that differ from applicable laws in the Host Nation, then through Your continued use of the Platform, You are transferring Your data to the Host Nation, and You agree to have Your data transferred to and processed in the Host Nation.
15. Disclaimer and limitation liability
YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN AS-IS-AND-AS-AVAILABLE BASIS. THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY MAKES NO WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE. USE OF ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE USE OF THE SERVICES SHALL BE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM, MOBILE TELEPHONE, WIRELESS DEVICE OR DATA THAT RESULTS FROM THE USE OF THE SERVICES OR THE DOWNLOAD OF ANY SUCH MATERIAL. TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, TIMELINESS OR COMPLETENESS OF THE SERVICE’S CONTENT, THE CONTENT OF ANY SITE LINKED TO THE SERVICE, CONTRIBUTIONS, INFORMATION OR ANY OTHER ITEMS OR MATERIALS ON THE SERVICE OR LINKED TO BY THE SERVICE. WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY
- ERRORS, MISTAKES OR INACCURACIES OF CONTENT AND MATERIALS,
- PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SERVICE,
- ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN,
- ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICE,
- ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICE BY ANY THIRD PARTY, AND/OR
- ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE.
THE USER AGREES THAT THE COMPANY SHALL, IN NO EVENT, BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR OTHER LOSS OR DAMAGE WHATSOEVER OR FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, COMPUTER FAILURE, LOSS OF BUSINESS INFORMATION, OR OTHER LOSS ARISING OUT OF OR CAUSED BY THE USERS USE OF OR INABILITY TO USE THE SERVICE AND THE SERVICES OF ANY THIRD-PARTY OR SERVICE PROVIDER SO ENGAGED UNDER THESE TERMS OF SERVICE, EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN NO EVENT SHALL THE COMPANY’S ENTIRE LIABILITY TO YOU IN RESPECT OF ANY SERVICE, WHETHER DIRECT OR INDIRECT, EXCEED THE FEES PAID BY YOU.
16. Indemnity
The User agrees to indemnify and hold harmless the Company, its officers, directors, employees, suppliers, and affiliates, from and against any losses, damages, fines and expenses (including attorney's fees and costs) arising out of or relating to any claims that You have used the Platform and/or the Services in violation of another party's rights, in violation of any law, in violations of any provisions of these Terms herein, or any other claim related to Your use of the Platform and/or the Services, except where such use is authorized by the Company.
17. User Representations & Warranties
The User acknowledges that:
- the Company does not guarantee the sequence, accuracy, completeness, or timeliness of the information contained on the Platform and/or provided through Our Service;
- the provision of certain parts of the Platform and/or the Services is subject to the terms and conditions of other agreements to which the Company is a party;
- none of the information contained on the Platform and/or provided through Our Service constitutes a solicitation, offer, opinion, or recommendation by the Company to buy or sell any security, or to provide legal, tax, accounting, or investment advice or services regarding the profitability or suitability of any security or investment;
- the information provided on the Platform and/or provided through Our Service is not intended for use by, or distribution to, any person or entity in any jurisdiction or country where such use or distribution would be contrary to law or regulation. Accordingly, anything to the contrary herein set forth notwithstanding, the Company, its suppliers, agents, directors, officers, employees, representatives, successors, and assigns shall not, directly or indirectly, be liable, in any way, to the User or any other person for any:
- inaccuracies or errors in or omissions on the Platform and/or the Services including, but not limited to, quotes and financial data;
- delays, errors, or interruptions in the transmission or delivery of Our Service provided through the Platform; or
- loss or damage arising there from or occasioned thereby, or by any reason of non-performance.
18. Termination
The User agrees that the Company may terminate Your Account at any time with ninety (90) days’ notice. The User further agrees that the Company may terminate Your Account, without notice to the User, and/or suspend the Users access to the Platform and the Services provided thereof, at any time, effective immediately if the User violates any provisions of these Terms.
The Company shall not be liable to the User or any third party for the termination or suspension of the Service, or any claims related to the termination or suspension of the Service. Upon termination of these Terms by the User or the Company, the User must discontinue its use of the Platform and the Services and destroy promptly all materials obtained from the Platform and the Services and any copies thereof.
In the event of termination of Your Account, Users will not receive any credit or payment or refund from the Company.
In the event of termination, You will have no claim whatsoever against the Company in respect of any such suspension or termination of Your subscription, but You shall settle all dues owed to the Company upon the termination of Your Account.
Without limiting the Company of other remedies, You must pay the Company for all fees owed to Us and reimburse the Company for all losses and costs (including any and all the Company associate, officers or representatives time) and reasonable expenses (including but not limited to legal fees) related to investigating such breach and collecting such fees.
19. Governing law & Arbitration
These Terms shall be governed and construed according to English Laws and the Parties hereby submit to the exclusive jurisdiction of the courts in the city of London, United Kingdom. In case of a dispute under these Terms, both Parties may agree to resolve their disputes by means of arbitration in place of litigation. Any such arbitration proceedings shall be conducted under the Arbitration Act, 1996 of the United Kingdom and the award of such arbitration shall be binding on both parties.
20. Miscellaneous
The User accepts that the Company has the right to change the content or technical specifications of any aspect of its Platform and/or Services at any time and at the Company’s sole discretion.
The failure of the Company to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
Any violation of these Terms or any indecent action towards third-party service provider will not be tolerated and shall attract prompt and punitive disciplinary action as per applicable laws enforced in United Kingdom and including but not limited to termination of access to the Platform and the Services provided thereof as well as initiation of appropriate legal action.
You, acknowledge that no joint venture, partnership, employment, or agency or “service provider-consumer” relationship is created or exists between You and the Company, as a result of the Your use of the Platform.
The Company’s performance under these Terms is subject to existing laws and legal process and nothing contained in these Terms is in derogation of the Company's right to comply with law enforcement requests or requirements relating to the User’s use of the Company or information provided to or gathered by the Company with respect to such use.
You shall not assign any rights or obligations arising under these Terms, whether by operation of law or otherwise, without the prior written consent of the Company. You agree that the Company may subcontract certain aspects of the Services to third-party service providers as per these Terms.
21. Headings
The section titles in these Terms are used solely for the convenience of the User and the Company and have no legal or contractual significance.
22. Severability
If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the other provisions of these Terms will remain in force.
23. Grievance Redressal
Any grievances in relation to these Terms can be sent to Mr. Narendra Joshi.
Grievance letters can be mailed at narendra.joshi@decimalpointanalytics.com.
24. Contact Us
If You have any questions about these Terms, You can contact Us:
- By visiting this page on Our website: https://app.eazydata.ai/contact_us or
- By sending Us an email: support@eazydata.ai
ANNEXURE
Terms of Subscription and Payment
1. General Terms
1.1
These Terms of Subscription and Payment (hereinafter referred to as “Terms”) are in addition to the Terms of Service (hereinafter referred to as “Terms of Service”) provided above. All the capitalized terms used herein and not defined shall have the same meaning as ascribed in the Terms of Service.
1.2
Kindly note that the Terms may be subject to change from time to time pursuant to Our business needs, the need for legal compliance and any other reason that We deem necessary. The most current version of these Terms will supersede all previous versions. Therefore, it is advised that You should read the most updated version of these Terms before completing any commercial transaction with the Company.
2. Subscription Models
To avail the Service on the Platform, You shall create a user account (“Account”) on Our Platform. Once You have created an Account, We provide our Service under three (3) separate subscription models, which are detailed herein below:
2.1
Free Account
2.1.1
Once You have created Your Account, You shall automatically be assigned with a free trial. (Free Account”). Some of the key features of the free account shall be as follows:
- The free account is free trial and does not require sharing of credit card information.
- This Free Account shall be accessible only by You and any third-party access to the Free Account shall be strictly restricted. You shall be responsible for any and all activities carried in Your Free Account.
- Under the Free Account, you shall have access towards such number of pipes, rows and validations and connectors as specified in https://app.eazydata.ai/pricing.
- You understand that all Your unused rows from the preceding month shall not be carried forward to the subsequent month.
- In this Free Account, You shall receive email alerts for Your usage of Our Service and You will have global email support but not live chat support or collaborative support.
2.2
Do It Yourself
2.2.1
You shall, from a Free Account, have the right to update Your Account to a Do It Yourself (“Do It Yourself”). You can upgrade Your Account to a Do It Yourself at https://app.eazydata.ai/pricing. Upon your request for upgradation, your Do It Yourself will get activated immediately.
2.2.2
The following are some of the key points to be noted prior to requesting for upgradation into Do It Yourself:
- While making a new subscription, You may be charged with a rate as may be available at https://app.eazydata.ai/pricing. Further, this rate shall be subject to modification solely based on our determination and discretion.
- You shall be required to provide the Company with Your debit / credit card details (“Payment Information”) as shall be required by the Company. You shall entitled to a free trial period (“Free Trial Period”). During this Free Trial Period, We shall not charge any amount from You and You shall have the option to cancel Your present subscription during the Free Trial Period and automatically return to Free Account subscription model. If, during the Free Trial Period, You do not cancel Your subscription then You shall automatically be subject to payment of rate as may be available at https://app.eazydata.ai/pricing for continuance of your subscription to the Do It Yourself.
- The billing cycle would commence from the day You upgrade to the Do It Yourself and after the end of Free Trial Period.
- You shall be able to download invoices (if any) from our website.
- Your Do It Yourself can be accessed by multiple / unlimited users on Your behalf.
- Under the Do It Yourself, you shall have access towards such number of pipes, rows and validations and connectors as specified in https://app.eazydata.ai/pricing.
- You understand that all Your unused rows from the preceding month shall not be carried forward to the subsequent month.
- You shall be able to manage Your team based on roles assigned.
- You will have global email support as well as live chat support.
2.2.3
Upgrade terms from Do It Yourself:
- From a Do It Yourself, You can upgrade to Easy Collaboration Account (as defined below) at any time.
- The Easy Collaboration Account will be accessible immediately upon subscription. However, the provision of Collaborative support may begin after you submit a request for the same and provide all the necessary information. Please note that there may be a specified waiting period from the date of subscription to allow for the processing of the requisite information provided by you.
2.2.4
Downgrade terms from Do It Yourself:
- From a Do It Yourself, You shall also be able to downgrade to a Free Account by clicking on the button ‘Switch to’ available at https://app.eazydata.ai/pricing.
- The aforesaid downgrade, though requested at any time on the portal, will be effective only at the end of the existing billing cycle and the start of the new billing cycle. For example, if a user is paying monthly has his billing cycle on the 17th of each month. Requesting on 10th Feb of a month to downgrade will result in a change of plan on 17th Feb. For a user with an annual commitment and a subscription starting on the 10th of May 2023 - a request to downgrade made in the month of September will be effective on 9th May 2024 (after the end of the annual commitment period). Thus, You will not be refunded any money after you downgrade to a Free Account.
- While downgrading to a Free Account, if You have multiple users on Your account, all of such users will cease to have access except You.
- Upon downgrading, you understand that the run frequency of your selected pipes shall be limited to 10 times.
2.3
Easy Collaboration Account
2.3.1
You have the right to upgrade Your Account to a easy collaboration account ("Easy Collaboration Account”) from a Free Account or a Do It Yourself by clicking on the button available at https://app.eazydata.ai/pricing.
2.3.2
The following are some of the key points to be noted prior to requesting for upgradation into Easy Collaboration Account:
- Upon providing Your intimation to upgrade Your Account to a Easy Collaboration Account, You shall be required to provide us with Your credit card details as per our requirement. Further, You will have to fill in a form provided by us with regard to your requirements.
- Upon submission, you shall, within a reasonable time period, receive communication from EAZYDATA team as to whether your requirement can be met or not.
-
In case of positive response, the process of onboarding will be completed within such number of days as may be intimated to you.
-
In case your requirement cannot be processed at that given time, you may be notified likewise and will be asked to cancel your subscription, or the team can cancel your subscription plan.
- The Easy Collaboration Account can be accessed by multiple / unlimited users on Your behalf.
- For Your access to the Easy Collaboration Account, You shall be subject to payment of charges as per the rate available at https://app.eazydata.ai/pricing. In case where you chose to upgrade to a Easy Collaboration Account from a Do It Yourself, you shall be charged, with an applicable rate in the manner stated in https://app.eazydata.ai/pricing, on and from the date of completion of the onboarding process in accordance with clause 2.3.2. (b) above and on a pro rata basis for that particular month, however, the payment for the same shall be considered in the payment of the next month’s billing cycle. Further, this rate shall be subject to modification solely based on our determination and discretion.
- The first base price charge will be processed immediately upon subscription. The user will have access to the account and can start using the service right away. The start of Collaborative Support may vary depending on when the user submits the request and provides the necessary information.
- The concerned payment / charge will be auto-debited from your credit card. You will get the invoices via email for every payment and be able to download invoices (if any) from the website.
- In case the prices change upon management’s decision, You shall be notified and will be charged an increased rate for the remaining part of the upcoming billing cycle.
- Under the Easy Collaboration Account, you shall have access towards such number of pipes, rows and validations and connectors as specified in https://app.eazydata.ai/pricing.
- Under Easy Collaboration Account, You shall be able to manage your team based on roles assigned.
- You will have global email support as well as live chat support.
2.3.3
Downgrade Terms:
- You shall be able to downgrade from Easy Collaboration Account to Free account or Do It Yourself by clicking on the appropriate button available at https://app.eazydata.ai/pricing.
- The downgrade, though requested at any time on the portal, will be effective at the end of the existing billing cycle and starting of new billing cycle. For example, a user paying monthly has his billing cycle on the 17th of each month. Requesting on 10th Feb of a month to downgrade will result in change of plan on 17th Feb. For a user with annual commitment with subscription starting on 10th May 2023, a request to downgrade is made in the month of September, the change of plan will happen on 9th May 2024. Thus, You will not be refunded any money after You downgrade.
- While downgrading to a Free Account, if You have multiple users on Your account, all of such users will cease to have access except You.
- Upon down gradation, you understand that the run frequency of your selected pipes shall be limited to ten (10) number of times.
3. Payment of Fees: Taxes
3.1
For Your access to Our Services through the Do It Yourself or the Easy Collaboration Account or the Enterprise Account (hereinafter collectively referred to as “Paid Service”), You hereby agree and acknowledge that:
- You shall fulfill Your obligation to pay for the Paid Service by the date on which payment is due;
- any Payment Information provided by You is true and accurate;
- You are authorized to use the payment method as You have provided;
- We have permission to retain all payment information and methods, submitted by You and Your issuing bank or the applicable payment network; and
- We are authorized to charge You for the Paid Service using the established payment method and the information that is stored in Your Account as on the applicable date of payment.
3.2
Your hereby understand that there may be certain taxes and statutory charges applicable with respect to Our Paid Services in the jurisdiction from where You access. The subscription fees as mentioned above is exclusive of all such applicable taxes and statutory charges. Therefore, You shall also be responsible for the payment of such applicable taxes and statutory charges separately. Additionally, You agree that You will be responsible for any credit card chargeback fees as well as any reasonable collection costs that We incur as a result of Your failure to pay on a timely basis.
3.3
You understand, accept and agree that the Company is merely a facilitator providing an electronic and automated payment facility for commercial transaction on the Platform. Please note that, nothing mentioned herein shall imply the Company to be a banking or a financial service provider. While We select Our resellers and payment processors carefully and enter into detailed agreements imposing performance obligations (including confidentiality) on them, We cannot and do not guarantee their performance in relation to any commercial transaction under these Terms. Therefore, We shall not be liable towards any dispute, losses and/or damages occurring due to any acts or omission of the payment processors or reseller as the case maybe.
3.4
All payments made by You against the Paid Services shall be compulsorily in United States Dollar (USD). The Platform will not facilitate transactions with respect to any other form of currency with respect to the commercial transactions made on Platform (or through any reseller or payment processor from which you may purchase the Paid Service). If any tax or charge applicable to a purchase is not charged by Us, You acknowledge that You are solely responsible for paying the tax or other such charge.
3.5
Except as expressly provided herein these Terms, any and all amounts paid by You to the Company shall be non-refundable.
3.6
Our subscription prices for a Paid Service do not include any of the third-party fees that You may incur in connection with using a Paid Service including, without limitation, fees charged by Your Internet access provider, any wireless carrier charges for cellular or data services and any other third-party applications or services with which You may use the Paid Service. You are independently responsible for selecting and managing the other services and paying their respective fees separately.
4. Changes in Fees
We may change the price of any Paid Service from time to time and add or modify Our fees and charges for certain features to reflect a change in business or legal rules. In this regard, We will provide You with a notify you with regard to such applicable changes. Any increase in charges for the same Paid Service would not apply until the expiration of Your then current billing cycle, unless otherwise specifically provided in Our notice to You, and would become effective from the subsequent billing cycle.
5. Autorenewal
5.1
We accept certain debit and credit cards as payment methods for Paid Services (each, an “Accepted Payment Method”), subject to the procedures and rules contained in the present Terms and any applicable contract with the Accepted Payment Method. Accepted Payment Methods may vary on the basis of the Paid Service opted by You and may change from time to time. When You purchase with an Accepted Payment Method, the fees for Your Paid Service will be billed on or near to the date of Your purchase.
5.2
If You purchase a Paid Service subscription that renews automatically, such as monthly or annually, You agree that we may process your Accepted Payment Method on each monthly, annual or other renewal term (based on the applicable billing cycle), on or near to the calendar day corresponding to the commencement of Your Paid Service subscription, as applicable. In addition, You agree that We have permission to retain and/or share with financial institutions and payment processing firms (including any institutions or firms We retain in the future), information regarding Your purchase and Your submitted payment information in order to process Your purchase, and to use the email address submitted by You in order to provide You with notices and disclosures relating to renewals and recurring charges.
6. Changes to Payment Methods and Account Information
6.1
You shall be responsible for ensuring that Your Account information, including Your email address and all payment information (address, debit or credit card number and expiration date), is accurate and up to date. You may change this information at any time and upon any such material change You shall be responsible to inform the same to Us at the earliest possible. If under any circumstance, You fail to provide Us information regarding the material change within the reasonable time period, then You shall solely be liable for any and all of the liability the Company or You may face due to Your failure to fulfill Your obligation.
6.2
If Your credit card expires or the information that You have provided to Us is otherwise invalid, or You make any changes to Your billing account too close in time to when We charge for any Paid Service subscription (so we cannot reasonably act on your changes prior to billing), then You understand that We may probably not be aware of this and We will bill the current charges on the card which We have on record. The continuation of Your Paid Service subscription constitutes Your authorization for Us to do so, and You remain responsible for any uncollected amounts and any charges incurred by You or Us as a result of billing to an invalid card.
7. Cancellation of a Paid Service Subscription
7.1
You may elect to cancel a Paid Service at any time and such cancellation shall only be effective as of the end of the then-current billing period.
7.2
Wherein if you cancel Your Account, it may take up to two (2) days to delete all your data provided to us.
7.3
If You wish to upgrade Your existing Paid Service subscription to a more expensive level of Paid Service, and if You purchased Your current Paid Service directly from the Company (and not from a reseller or payment processor), We will permit You to cancel Your existing Paid Service subscription prior to the end of the subscription term. Additionally, it may be noted that where you have already opted for an annual plan and intend to shift to a monthly plan (before the completion of such annual plan), you shall be subject to reversal of all the discounts (which were provided to you with regard to the pricing of the annual plan) for the months in which the discounts was previously provided. In this regard, the Company shall have the right to charge additional amount for the foregoing months in order to successfully complete such reversal of discounts. Please be advised that we will not provide any refund, unless the same is expressly provided for under these present Terms. If You have purchased a Paid Service from a reseller or payment processor, You may be required to contact the reseller or payment processor to process Your cancellation request. This present clause shall be applicable only in case of upgradation of the Paid Service subscription.
7.4
You shall have the right to cancel your Account at any time. However, if You are taking part in the Free Trial Period that enables You to use a Paid Service without charge, and such trial period converts into a Paid Service upon the expiration of the trial period, You shall be responsible to cancel the Paid Service prior to the end of the trial period in order to avoid incurring charges for the Paid Service.
7.5
If You are the authorized legal representative for a deceased or legally incapacitated individual or a legal entity that has been formally dissolved or otherwise ceased to be authorized to act for his, her, or its own account (without opportunity for revival), and You wish to cancel a current Paid Service subscription for such individual or entity, then You must notify Us (according to the requirements in the Terms of Use), identify your validity in question and request cancellation of the Paid Service. We will cancel the Paid Service subscription only if You demonstrate to Our satisfaction Your legal authority to act and be legally responsible for such individual or entity and Your ability to validate the details of the payment method used for such Paid Service.
7.6
We may, at our discretion cancel any Paid Service subscription that You have purchased if you fail to pay the applicable subscription fees and any applicable taxes in full and in a timely manner according to these Terms. We may, in our discretion, elect not to cancel a Paid Service subscription immediately for non-payment, in which case You shall continue to be responsible for the fees due for the duration of the applicable subscription. In addition, if You fail to pay for a Paid Service, We may elect to suspend Your rights to use that Paid Service or We may change the type of privileges You have to a non-paid version of the service. We may provide You notice for any failure to make a payment to Us in full and on time, but we are not obligated to do so.
8. Costs of Collection; Credit Card Chargebacks
8.1
In addition to the published fees for a Paid Service, You agree to pay any reasonable costs which we incur to collect with regard to any unpaid or past due amounts, including reasonable attorneys' fees and other associated costs. Delayed payments may, at our discretion, bear interest at the rate of 12% per annum or the highest rate permitted under applicable law, whichever is less, from the payment due date until paid in full.
8.2
If You purchase a Paid Service subscription with a credit card and then subsequently request Your credit card issuer to reverse that payment and We are charged a fee that may be a significant multiple of the amount which We initially received. Accordingly, in order to enable You to pay relatively minor fees with a credit card, You acknowledge and agree that We reserve the right to suspend Your access to Your Account until such time as You reimburse Us of the fee which We were charged by the card issuer.